Webex integration

Modified on Fri, 27 Feb at 8:00 AM

bookitLive integrates the online booking processes to automatically schedule Webex video web conferencing at the time of booking.

It only takes a minute to connect your Webex account. Once connected and configured, bookings automatically create a scheduled Webex session in your Webex account. The session includes a unique meeting ID and dynamic password, ensuring a secure video web conferencing experience.

What You Need

Connecting bookitLive to Webex Meetings

Log into your bookitlive account and use the integration page to connect bookitLive to Webex.

Go to https://bookitlive.net
Logon to your bookitlive account
Select Settings > Integration
Select Video Conferencing
Select the cog to configure Webex Meetings
Select Enable Cisco Webex
Select Connect to Webex Meetings
Enter your Webex email address
Enter your Webex password
On successful login the Integration page will reappear

Disconnecting bookitLive to Webex Meetings

Log into your bookitlive account and use the integration page to connect bookitLive to Webex.

Go to https://bookitlive.net
Logon to your bookitlive account
Select Settings > Integration
Select Video Conferencing
Select the cog to configure Webex Meetings
Deselect Enable Cisco Webex
Select Save

Service configuration to schedule Webex meetings

Once Webex is connected to your bookitLive account services can be configured to automatically schedule the Webex meeting when the service is booked.

Logon to your bookitlive account
Select Configuration > Services
Open the service that needs to create Webex meeting schedules when booked
Select the option Online meeting to schedule Webex meetings when this service is booked

5. Select Save

Adding Webex meeting details into emails and SMS

The bookitlive email and SMS templates need to be updated to include the Webex meeting details for client and provider email and SMS templates.

Client templates
The following tags can be added to the client templates to communicate the Webex meeting details. The IF statement is used to only include Webex meeting details for service configured for online meetings.
*[IF:BOOKING.VIDEOMEETINGJOINLINK]*Meeting Details*[/IF]*
*[IF:BOOKING.VIDEOMEETINGJOINLINK]*Meeting Link: *[BOOKING.VIDEOMEETINGJOINLINK]* *[/IF]*
*[IF:BOOKING.VIDEOMEETINGJOINLINK]*Meeting password: *[BOOKING.VIDEOMEETINGJOINPASS]* *[/IF]*

Provider templates
The following tags can be added to the provider templates to communicate the host details for the Webex meeting details. The IF statement is used to only include Webex meeting details for service configured for online meetings.
*[IF:BOOKING.VIDEOMEETINGHOSTLINK]*Meeting Details *[/IF]*
*[IF:BOOKING.VIDEOMEETINGHOSTLINK]*Meeting Link: *[BOOKING.VIDEOMEETINGHOSTLINK]* *[/IF]*
*[IF:BOOKING.VIDEOMEETINGHOSTLOGIN]*Host Login: *[BOOKING.VIDEOMEETINGHOSTLOGIN]* *[/IF]*
*[IF:BOOKING.VIDEOMEETINGHOSTLOGIN]*Host Password: *[BOOKING.VIDEOMEETINGHOSTPASS]* *[/IF]*