Audit Log

Modified on Tue, 3 Mar at 1:51 PM

What are Audit log items?

Audit log items are recorded purchases, bookings, events, client and user actions. Each item contains details of the transaction, e.g., Date/Time, Business, Action, User, Client, Transaction and Audit.

Audit tracking allows you to search for specific items.

The Audit Log tool is available on the business Tools page.

Audit Log_IMG 1 (updated).png

How to search for information in an Audit log

Go to Dashboard > Tools > Audit Log
Search for Date range
Note: Date range of search is limited to 90 days maximum. Audit details are only visible on the screen and cannot be downloaded. Audit log data older than 12 months is archived.
Select Record Type
Select Action (summarised in Audit Actions table below)
Select other search filters (search filters summarised in Audit table schema below)
Filter

Screen Shot 2024-04-11 at 4.46.27 pm.png

Audit Actions

The following table is a summary of audit actions.

Record Type	Action	Item Description
Purchase	Add	Product purchased.
Purchase	Refund	Full/Partial refund to client.
Booking	Add	Booking added.
Booking	Modify	Booking modified.
Booking	Cancel	Booking cancelled.
Event	Add	Event added.
Event	Modify	Event modified.
Client	Add	New client added.
Client	Modify	Client modified.
Client	Remove	Client deleted.
Client	File	A file has been uploaded to a client record.
Client	Form	A client form has been completed.
User	Add	New user added to account.
User	Modify	User modified from user page.
User	Remove	User removed from account.
Notify	Confirm SMS	SMS confirmation sent.
Notify	Confirm Email	Email confirmation sent.
Notify	Request Email	Email unconfirmed booking sent.
Notify	Decline Email	Email sent indicating unconfirmed booking was declined.

Audit table schema

This table is a summary of item search filters.

Display Name	Field Name	Description
N/A	id	Audit log ID
Date and time	date_entered	The date and time of the action
Business	business_id	The bookitLive provider ID
		Booking ID, Purchase ID
Source	record_type	The source of the action (purchase, Booking, Event, Client, User)
Record / Action	action	The action that occurred. (Add, Cancel, Modified, Record, Form)
Record / Action	action_sub	The sub-action that occurred. Refund, Forfeit
Record / Action	action_status	The status of the action. Success, Failed
User	user_name	The username who performed the action
User	user_email	The user email who performed the action
User	user_access	The user access level
Audit	before	The details of the action that before change
Audit	after	The details of the action that after change
Transaction	transaction_id	Booking or purchase id
Client	client_name	Client first and last night
Client	client_email	Client email address
Client	client_phone	Client fixed or mobile
Transaction	transaction_receipt	Invoice or voucher code