Service Signatures

Modified on Mon, 2 Mar at 11:43 AM

Businesses may want to communicate different information to their customers based on the Service being booked. bookitlive allows each Service to have its own email signature text to cater for sending specific information for the service.


Communicating different information using notifications based on the specific Service being booked requires the signature on the service to be aligned with the information the business wants to be sent in the email notifications. The email templates have a Merge Tag *[SERVICE.SERVICEBUSINESSDEFAULTSIGNATURE]* that will add a Service-specific signature. 


By default, the signature used is the account signature that has been set up in Notification Settings page. If you edit and add a signature to a service the service signature will be used in the tag *[SERVICE.SERVICEBUSINESSDEFAULTSIGNATURE]* instead of the account signature.

 

Adding a service signature

  1. Login to bookitlive
  2. Go to the Configuration > Services
  3. Open the Service you want to change
  4. Select Edit Signature 
  5. Update the Signature to add specific information
  6. Save

 


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