Waitlisting configuration

Waitlisting is a service (session) based configuration and needs to be configured for each service. The service can be configured for session time or for any time in a day.

Configuring Waitlisting by Time

 A time waitlist is used to allow a client to be waitlisted for a specific service time and resource.

1. Login to bookitlive
2. Go to Configuration > Services
3. Open the service you want to configure for waitlisting
4. Select Waitlist by time
5. Select Save
   
   
   
   

Configuring Waitlisting by Day

A day waitlist is used to allow a client to be waitlisted for any service time and resource within a day.

1. Login to bookitlive
2. Go to Configuration > Services
3. Open the service you want to configure for waitlisting
4. Select Waitlist by day
5. Select Save

   
   

   
   
   

Configuring Waitlisting for events

1. Go to Dashboard
2. Go to Configuration > Services
3. Scroll down to the event. The service is an event if it has next to it. 
4. Select the event and go to Waitlist settings > select Waitlist by time 

   
   
   
   

5. Select Save

Note: You can only waitlist by time and for the first time in the event. EG If you have a term event you can only waitlist for the first session. 

Add client to Waitlist

1. Go to Dashboard
2. Under make a booking, select client > Event
3. Select the event > Join Waitlist > Confirm

See Managing Waitlists to view, remove or modify clients on waitlists.