How does bookitlive work for customer bookings

Modified on Tue, 3 Mar at 6:52 AM

 

  1. The Client (i.e., the Customer) selects a booking button to access the booking functionality.
  2. The Customer chooses the Service they want to book.
  3. If required, the customer selects the Resource (i.e., the Person) they want to have perform the selected Service.
  4. A list of available times are displayed and the Customer selects the time they prefer.
  5. The Customer creates a BookItLive account, uses their existing BookItLive account, or books as a guest.
  6. If required, the Customer answers questions required by the business.
  7. Customer completes booking and pays if required.

 

Once booking is complete:

  1. The customer receives an email and or SMS confirmation.
  2. If configured, the Customer receives a reminder email and/or SMS prior to the booking time. 

 

 

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